Documentation

Billing admin: first day

Manage the subscription, plan, invoices, and payment method for the organization.

Last updated 2026-07-08

Billing admin: first day

You manage the organization's relationship with PoultryDesk itself: the plan, the subscription, and how it is paid. This is separate from the operational finance side.

What to do

  1. Review the plan. Open /billing to see the current plan and what it includes. Features are plan-gated, so the plan sets what the whole team can do.
  2. Check the subscription. Confirm the subscription status and renewal. A lapsed subscription limits access, so keep it current.
  3. Manage the payment method. Make sure a valid payment method is on file so renewals do not fail.
  4. Read platform invoices. PoultryDesk's own invoices to your organization live under /billing. This is different from the customer invoices you issue under /finance.
  5. Coordinate upgrades. If the team is blocked by a plan limit, an upgrade under /billing is usually the fix.

Watch out

Two "billing" ideas can be confused: platform billing (your subscription to PoultryDesk, under /billing) and operational finance (invoices you issue to your own customers, under /finance). They are separate surfaces with separate roles.